I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their just debts.
I will be professional and ethical.
I will commit to honoring this pledge.
Gulf Coast Collection Bureau, Inc. is a debt collector; any information may be used for that purpose.
Gulf Coast Collection Bureau began operations in 1978 and its corporate headquarters are located in Sarasota, Florida. We are a PPMS certified agency through ACA international, the Association of Credit and Collection Professionals. We are also active in multiple trade associations including the Florida Collectors Association, HFMA, and others.
The Account Receivables Management Industry has changed greatly since 1978 when Gulf Coast began operations. There have been great changes in both the regulations as well as the technology utilized with regards to account receivables management. We have adapted our processes through the years to adapt with the changing times. Similar to the healthcare industry, we have specialized our operations to be a trusted advisor in assisting providers in resolving their patient accounts in accordance with the facts of each account.
Gulf Coast takes pride in doing the right thing toward both our clients and the consumers with whom we interact. We take a customer service approach to our collection process and believe the best results can be achieved by working with the consumer and creditor to find a mutually beneficial resolution to each account.
Mission Statement: To provide leadership in the accounts receivable management industry by being a trusted advisor for our clients while treating consumers with honesty and integrity.
Vision Statement: To be the premier accounts receivable management company for healthcare providers on the Gulf Coast and Southeastern United States; offering dynamic, sustainable solutions to improve the financial health of our clients.
Values: Honesty, Integrity, Customer Service, Strong Performance
Gulf Coast Collection Bureau is dedicated to serving our clients and consumers in a professional and courteous manner. To this end, we offer a wide variety of services to our clients and extensive training for our employees. When you engage in a business relationship with our company you can expect:
Gulf Coast Collection Bureau, Inc. is pleased to announce the achievement of obtaining the certification of the Professional Practices Management System (PPMS). This certification is an ACA International, Inc. industry-specific certification for a standard of excellence.
PPMS is a management system based upon developing, implementing and adhering to professional practices and policies. While PPMS is tailored to meet the needs of those in the credit and collection industry, it is not a one-size-fits-all program.
Through 17 basic elements, companies design an effective management system to best suit their companies’ needs. This system, in turn, may:
"Gulf Coast Collection Bureau has a professional and courteous approach to collections that is truly astounding. They go above and beyond what other collection agencies are doing and their monthly collection figures show that this approach is very effective. Since using the services of Gulf Coast Collection Bureau, we have never received a customer complaint."
- One of West Central Florida's major not for profit hospitals
At Gulf Coast Collection Bureau, we pride ourselves on recruitment and career development of highly capable and diversified employees who share our values. We are committed to providing each employee with an equal opportunity to succeed, competitive salaries and a competitive benefits package.
What You Can Expect from Gulf Coast Collection Bureau
The positions that we offer include a wide range of options from account managers and IT staff to human resources and accounting. We take pride in ensuring that our employees are properly trained and have access to the resources required to succeed.
Current Openings
We currently have openings for the following positions:
If you wish to be considered for any openings, please send your résumé to careers@gulfcoastcollection.com.
Gulf Coast Collection Bureau
5630 Marquesas Circle
Sarasota, FL 34233-3331
Prospects and Clients: 1.888.839.6999
Consumer Inquiries: 1.866.991.7360
Consumer Compliments or Complaints: 1.855.529.2671
customerservice@gulfcoastcollection.com