Gulf Coast Collection Bureau is dedicated to serving our clients and consumers in a professional and courteous manner. To this end, we offer a wide variety of services to our clients and extensive training for our employees. When you engage in a business relationship with our company you can expect:
- Third Party Debt Collection
- Early Out Programs
- Extended Business Office Services
- Payment Monitoring
- Insurance Appeals and Rebilling
- Probate Claim Processing
- Clean Up Projects
- Accounts Receivable Management Consulting
GCCB takes your privacy and security very seriously and has put significant privacy and security protections in place for our consumers, clients, and employees. These protections are designed utilizing the HIPAA privacy and security rules and privacy best practices to ensure your personal information is protected.
HOW PERSONAL INFORMATION PROVIDED BY YOU MAY BE USED
- Address your requests for information or services; or
- Respond to your inquiries and send you administrative communications.
GCCB will not sell, rent, license, or trade your PII to third parties.
DISCLOSURES TO THIRD PARTIES ASSISTING IN OUR OPERATIONS
GCCB may share your PII under confidentiality agreements with other companies that work with, or on behalf of, GCCB, to provide products and services. These companies may use your PII to assist GCCB in its operations. These companies do not, however, have any independent right to share this information.
Each time a visitor comes to the Website, Gulf Coast Collection Bureau, Inc. (GCCB) collects some information to improve the overall quality of the visitor’s online experience.
WEB SERVER LOGS AND IP ADDRESSES
GCCB may use IP addresses to conduct website analyses and performance reviews and to administer the Website. GCCB may also use IP addresses to verify the authenticity of any transactions made on the website.
If you make a payment on our site, we use a third-party payment processor. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your payment transaction data is only stored as permitted in PCI-DSS requirements.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
California Civil Code Section 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. To make such a request, you may contact us by e-mail at: firstname.lastname@example.org
You can mail your request to the following postal address:
Gulf Coast Collection Bureau, Inc.
Att: Compliance Department
PO Box 987
Tallevast, FL 34270
Gulf Coast Collection Bureau, Inc. is pleased to announce the achievement of obtaining the certification of the Professional Practices Management System (PPMS). This certification is an ACA International, Inc. industry-specific certification for a standard of excellence.
PPMS is a management system based upon developing, implementing and adhering to professional practices and policies. While PPMS is tailored to meet the needs of those in the credit and collection industry, it is not a one-size-fits-all program.
Through 17 basic elements, companies design an effective management system to best suit their companies’ needs. This system, in turn, may:
- Cut down on the number of mistakes made
- Increase communication between departments
- Help employees handle client issues in a more efficient and professional manner
- Improve the bottom line
- Create a company recognition for adhering to an industry standard